Ely presents the best responses of any service Experienced in my encounter being a homeowner. His candid, truthful and no nonsense solution for supplying information and facts and estimates is 2nd to none.
We stand behind our perform: our outstanding name was built with delight, and we’ll continue to keep it that way.
Our fears incorporated a leak while in the chilly drinking water supply, gas sediment put in, tankless h2o heater flush, and also a free wire around the tankless drinking water heater. We delivered an index of repairs and images. instead of scheduling an on web-site consultation I been given a text concept having an estimate of repairs. I used to be quoted $150 if I wanted the estimate on letterhead. professionals - Responsive and reasonable pricing. Upfront fee is utilized as a credit score. Drawbacks - won't supply free on web page consultations. within our occasion we desired many repair estimates. having to pay out of pocket For each estimate would have defeated its reason and exceeded the price of the repair alone. If you are not trying to store about this is a fantastic choice. proprietor is incredibly responsive and quotation was affordable. Ed M. 01/11/2022 twelve:00:00 SA Aunts bathtub faucet plumbing broke. obtained this referral from a colleague. Spoke with Mike. Superb interaction and he was punctual. Did the do the job in time, fast and beneath estimated price tag. I can endorse him. many thanks Mike Gigi K. four/seventeen/2021 My drinking water heater broke down on Easter Sunday. I was very fearful that nobody is going to be available to repair. I acquired Fortunate this company helped me immediately. Ely is rather prompt and professional. He arrived by the due date and followed covid safety protocol. Ely gave me a estimate by means of phone then after we mentioned costs (and that is realistic) he arrived again and gave me info involving replacing my recent drinking water heater or modifying it to a tankless heater which aided me decide to what I need. it had been previously late afternoon and he claimed he can not do the tankless heater since it needs to be purchased, they do not keep the devices inside their store because after they obtain it and store it the warranty begins in the event the equipment is purchased (some providers does that) so that you thought you still Use a two year warranty when in reality you have only six-1year still left. I want my h2o heater mounted that working day. THE RECEIPT STATES that if I make your mind up to transform it to tankless heater in just two months the value I compensated NOW will likely be extra to your payment to the conversion. Which is excellent! It can be such as you're paying out in installment. it's actually not large ON MY POCKET!
might 2018: unexpected emergency repair of fridge drinking water valve that calcified and broke off Practically producing flood, operate finished by ART.
The quoted volume with the tank, elements and labor were being a lot less more info than we even imagined, and prior to the conclusion of the following day, we had scorching h2o in addition to our heater back on.
Greg responded instantly, came out very same day (within just two hrs of contacting him), charged me standard rates (didn't make the most that it absolutely was an unexpected emergency condition). He was upfront about best circumstance / worst situation state of affairs and productively reached the BEST scenario circumstance presented constrained choices! He was type, respectful, and dealt with the people (adult residential treatment facility) With all the utmost treatment/problem and worked challenging to very clear the primary lines so they may shower.
I had to go acquire pieces and **** pointed out coming back at 3:30pm that working day.every one of the components ended up acquired however the installer didn't return nor did he flip the h2o again on. I was struggling to get to the installer **** that working day following many makes an attempt. As a result, I identified as the first installer ****************** whom grew to become very rude and unprofessional. He stated the manufacturer of the drinking water heater would not exchange the defective components Despite the fact that I currently spoke Along with the manufacturer and they would honor it if Castillo works would get rid of the part and exchange it While using the nearby provider for reimbursement. ****************** would not give their owner's contact information and promises he was on holiday vacation right until up coming 7 days.This continues to be a nightmare consumer working experience handling **********************. Their unprofessionalism and dishonesty should be resolved.
..So I'll take into consideration it one day). He gave me the choice of replacing the areas to final me Yet another year or two, or change the whole unit, which wasn't inside our finances in the mean time. I opted for just replacing the areas (so I am able to sooner or later preserve if needed), and he said that if we do wind up shifting your complete device (external and interior units), he would credit rating me the price of the repairs that he did. That designed me sense at simplicity, Primarily understanding that replacing a whole unit expenses a great deal.
Certainly we are able to do this for the link. It can be superior to contact us and set up a program so we will Examine it.
Wowowow so glad I stumbled throughout this place... Very pleased with my final results. Jessie was my technician. She was pleasant and practical.
extremely responsive when I identified as on the Sunday early morning and had been at your home by midday! wonderful pricing for a Sunday! Thanks all over again Art in your assistance! Marisol B. seven/eighteen/2022 Yesterday my hubby found standing drinking water before our kitchen area sink- I messaged Castillo Plumbing for just a estimate to exchange our garbage disposal. the worth was reasonable (involved set up and 3 12 months warranty).
My aunt had no selection but to interchange The full detail. alternative was performed in 5 days. on the other hand, they've noticed on the tip of the final working day the drinking water heater was leaking. it absolutely was outside of repair in addition it absolutely was previous currently so they had to changed it also.
He was incredibly thorough, but however, come up short. He did not have a fuel detection unit readily available at that exact time. But understanding the severity of the situation, he was type sufficient to come back the subsequent day to do one more Verify Together with the gadget. certain plenty of, the next day, he was capable of finding the leak. It failed to originate from possibly the furnace no the drinking water heater but from the faulty dryer installation position completed by a third party employed by Costco.
But when they actually looked inside the skin unit, there was truly a missing component that is important inside the chilly:heat air Trade. He was willing to credit history the payment to the free wire and transformer so we decided to continue to keep dealing with him.